Faqs

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General FAQs

Once we have received cleared funds from yourself (the customer), we will dispatch your SIM card via Tracked Delivery at no extra charge.

Please see below some frequently asked questions:

Of course you can. Luxury Digits numbers can be easily transferred onto any PAYG SIM card. Simply advise us of your preferred network and we will transfer your number accordingly and free of charge.
You certainly can. Luxury Digits numbers can be used on any UK mobile phone network, whether on a ‘pay monthly’ contract or as a ‘pay as you go’ SIM card.
Most networks will allow you to replace your current number with a Luxury Digits number; however, we recommend that you speak to your individual network prior to purchase, as some networks may require you to ‘buy out’ your current contract before they will attach your new Luxury Digits number.

Luxury Digits are forever… You have the right to take your number with you when you move from one network to another. This is commonly known as ‘porting’ and usually takes five working days. To ‘port’ your Luxury Digits number, you will need a PAC code from your current service provider.

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